Orders placed by mistakes are fully refunded in case they are not delivered yet and cancelled within 24 hours after their placement.
Orders placed by mistakes and cancelled beyond 24 hours may be refunded only in case they are not delivered yet. Refund will be issued with a cancellation fee of 20 Credits.
Orders placed by mistake that have been already delivered are not refundable.
Please contact Customer Support Team right away if you notice that you placed an order to a wrong lady or selected wrong items and/or their amount.