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With over 10 years of outstanding success and a professional Customer Service team, we are here to help at every step of your journey.
The Phone Reservation service allows you to hear the voice of a member that interests you. Our professional interpreters will not only provide high-quality translation, but will also do their best to represent you in the most favorable light.
You should place a reservation at least 24 hours beforehand to ensure that your call takes places conveniently, with both you and your match being well prepared. As soon as you make a reservation, our interpreters will contact your member of interest to verify the appointed time.
Upon placing a Phone Reservation, a deposit of 100 credits is deducted from your account for the minimum talk time of 10 minutes. If you would like to talk longer, every additional minute will cost 10 credits accordingly.
Any repeated Phone Reservation with the same member costs as low as 70 credits for the deposit (with 7 credits for every additional minute)!
If you want to make an Instant Call to any member, please contact our Customer Support toll-free number +1 (800) 356-3130.
Our operators will do their utmost to connect you instantly with your chosen member!
You can find members on our website with a “Call Me Now” button next to their picture.
This service is available:
1:00 am – 4:00 pm EST Monday through Friday and; 3:00 am – 4 pm EST Saturday and Sunday
Have you ever wished that another member could contact you through our CallMe service? We’ve now made it possible! Our Collect Call service allows any member to initiate a phone conversation.
A reverse-charge call can only be requested by a member with whom you have been corresponding through our website.
This service requires the call recipient to accept all of the call charges. A Collect Call is performed in accordance with the Instant Call conditions and charges.
Each time you make any Phone Call you get FREE additional minutes!
Next time you make a phone call and your deposit runs out, these FREE minutes will extend the period of time you talk to your favorite member.
FREE minutes are credited towards your next Call Me order. Remaining unused FREE minutes are carried over to your next call. The Call Me service call minutes are added to FREE minutes in order to calculate the duration of your call.
Please note that any FREE minutes will expire if you do not use the Call Me service for more than one month.
Customer Support toll-free numbers:
US +1(800)356-3130, 234-0036
How to join the conference call:
At the appointed time, you will receive an incoming call on the phone number indicated in your profile and you will soon be connected with the selected member and the interpreter.
If you are unable to accept an incoming call at the appointed time, please dial our toll-free number 5 minutes before the appointed time or at the exact appointed time of the call and enter the conference code to join the call.
*Please be sure your phone number is shown correctly. You can check it here.
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